Help with file types

File types

Although we are happy to receive images in any file type, we prefer to receive them as tif and/or raw files. We have a maximum file size limit of 128MB.

Due to the potential for issues with computer viruses, we are only allowing the following file types to be uploaded to the server:

  • tif
  • tiff
  • png
  • jpg
  • jpeg
  • txt
  • zip
  • If your file types are not listed you can still upload them, but you will have to zip them up first. Due to the number of available raw formats we are not able to allow all of them to be uploaded, therefore please zip these first to enable them to be uploaded (max size per file of 128MB).

    Any files that have a file extension other than those listed will not be uploaded.

    If you are still encountering issues, feel free to contact us by e-mail and we will get back to you within a few days.

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